Privacy Policy

FINN.AI ("we", "us", "our") is an AI-powered sales co-pilot that helps closers prepare for, run, and follow up on sales calls. This Privacy Policy explains how we collect, use, and protect your information when you use our website at finnai.io and our Chrome browser extension.

By using FINN.AI, you agree to the practices described in this policy. If you do not agree, please discontinue use.

The FINN.AI Chrome extension has a single, clearly defined purpose: to provide real-time AI coaching to sales professionals during live sales calls conducted in the browser.

The extension activates only when the user explicitly initiates a coaching session. It does not run in the background without user intent, and it does not collect data outside of an active session.

The extension requests the following permissions, each strictly necessary for the stated single purpose:

• activeTab — Required to access the content of the currently active tab when the user starts a coaching session. The extension reads the page only when the user clicks the FINN.AI action button. No passive or background access occurs.
• storage — Used to save the user's preferences (language, coaching style settings) and session summaries locally in the browser. No personal data is sent to remote servers via this permission. Data remains on-device unless the user explicitly exports or syncs.
• tabCapture — Required to capture the audio of a sales call tab so that FINN.AI can analyze speech in real time and surface coaching suggestions. Audio is processed in memory and is not stored or transmitted after the session ends.
• Host permissions (all URLs / specified hosts) — Required because sales calls occur across many different platforms (video conferencing tools, CRM web apps, custom portals). FINN.AI must be able to inject its coaching overlay on whichever tab is running the call. Access is only activated by explicit user action — not passively on every site.

The FINN.AI extension may load scripts from FINN.AI's own servers (finnai.io and its subdomains) at runtime to deliver AI model updates without requiring a full extension update. This remote code:

• Is served exclusively from FINN.AI-controlled, HTTPS-secured endpoints
• Does not include third-party or user-generated code
• Is used solely to update AI coaching logic and UI components within the extension
• Does not grant access to user data beyond what is already described in this policy

Website visitors: We collect email addresses submitted via waitlist or lead-magnet forms. We may collect standard analytics (page views, referrer, device type) via Google Analytics.

Extension users:

• Audio during sessions: Processed in real time for AI coaching. Not stored after the session.
• Session summaries: Brief structured notes generated after a session. Stored locally by default; synced to your account if you opt in.
• Account info: Email address and name, used to manage your subscription.

We do not sell your data. We do not share your data with advertisers. We do not store raw call audio.

Email addresses are retained as long as your account is active. Session summaries stored locally remain on your device until you delete them. You may request deletion of all account data by contacting us at the address below.

We use the following third-party services to operate FINN.AI:

• Google Analytics — Website usage analytics (anonymized)
• Leadfeeder — B2B visitor identification on our website
• OpenAI / AI model providers — Real-time AI inference for coaching suggestions (audio is not retained by these providers under our agreements)

You have the right to access, correct, or delete your personal data at any time. To exercise these rights, email us at kevin.leborgne@finnai.io.

All data transmitted between the extension and our servers is encrypted via HTTPS/TLS. We apply industry-standard security measures to protect stored data.

We may update this policy from time to time. We will notify users of material changes via email or in-app notice. Continued use of FINN.AI after changes constitutes acceptance of the updated policy.

For privacy questions or data requests, contact us at: kevin.leborgne@finnai.io